Our team is available to help you with app support, plan upgrades, or any business question. Real humans — no bots.
Having trouble with the app? Need help setting up your business, managing staff, or understanding a feature? We'll walk you through it step by step.
💬 Chat Support on WhatsAppReady to unlock advanced analytics, unlimited products, staff management, or multi-device sync? Let us help you choose the right plan and get set up quickly.
💬 Upgrade on WhatsAppForgotten your PIN? Need to recover your account, reset a staff PIN, or transfer your business to a new device? We'll sort it out for you.
💬 Account Help on WhatsAppNot yet on TRADIZI? Download free on Google Play and start managing your business smarter today. No subscription required to get started.
Download Free on Google Play
WhatsApp Support: +234 803 893 3023
Available Monday – Saturday, 9am – 8pm WAT
We typically respond within a few hours.
Yes. The Free plan is free forever — no credit card, no trial period. You get sales tracking, inventory management, credit book, cloud backup, and daily summaries at no cost. Upgrade to Pro or Business when you need more power.
Yes. TRADIZI is built offline-first — all your data is stored locally on your device. You can record sales, add products, manage debts, and generate reports without any internet connection. When you come online, changes sync automatically to the cloud.
Yes, on the Business plan. You and your staff can log in from different devices, and all data stays in sync across devices automatically. The Free and Pro plans support single-device use.
Go to More → Settings → Staff Management. Tap "Add Staff", enter their name, role (Manager or Seller), and contact details. An invite code is generated — share it with your staff member. They use it to join your business on their own device.
If you are on Pro or Business and have synced your data to the cloud, you can reinstall and log in to restore everything. On the Free plan, data is stored locally — uninstalling removes it. We recommend regular backups by keeping cloud sync active.
Simply message us on WhatsApp at +234 803 893 3023. Tell us which plan you want and we'll process your upgrade and activate it on your account immediately.
TRADIZI is built primarily for Nigerian businesses — the currency is ₦ Naira, WhatsApp integration uses Nigerian phone formats, and all features are designed around the Nigerian trading environment. We plan to expand to other markets soon.